Insurance

RankMiner’s Predictive Analytics platform for Collections is the only solution capable of predicting debtor and agent behavior.

Attract More Insurance Policyholders

RankMiner gives you the ability to close more sales with serious policyholders and waste less time on non-productive prospects by applying our patented technology to all of your phone conversations. We’ll identify those insurance customers who are most likely to buy and those who are most likely wasting your time. Your time is valuable, so we make it easy for you to use it wisely.

Improve Customer Experience

You will know that the skills needed for somebody handling a delicate insurance claim can be emotionally demanding. Not all of your agents will perform equally well when handling different types of customers. RankMiner’s predictive voice analytics will augment the emotional intelligence of your insurance agents to improve their productivity – and to improve your customers’ overall experience.

Improve Productivity

Rank Miner’s Customer Insight software analyzes every call and will analyze your policyholders’ emotions behaviors. You can look past what your customers are saying about their claims and get to the meaning behind their words in order to predict future business outcomes. Spend less time guessing with traditional, random quality checks and really understand what’s driving the outcomes you want.

Increase Your Cross-sales

Do your agents truly understand which customers are most likely to buy additional policies? Do they know which customers to focus their sales pitches on and which customers are in no mood to increase or vary their coverage? RankMiner provides an insight for your agents into your callers’ emotions, and therefore your agents can better and more profitably allocate their time.

See How Voice Analytics Increased Debt Collection
by 36.7%

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Untap the nuance in the human voice

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“It’s just amazing the results we have gotten so far by using this product. We look forward to the future advances with the product.”

DIVERSIFIED CONSULTANTS INC

“It’s just amazing the results we have gotten so far by using this product. We look forward to the future advances with the product.”

DIVERSIFIED CONSULTANTS INC