Customer Insights

RankMiner’s Predictive Analytics platform for Collections is the only solution capable of predicting debtor and agent behavior.

Improve the Customer Experience

By analyzing voice-based emotions and behaviors extracted from every call. Predictive voice analytics transforms conversations into valuable insight, giving your call center the ability to look past what your customers are saying and into what they’re feeling.

Recognize High Value Opportunities

Understand your customers’ true level of engagement. Possess the ability to identify upsell opportunities and determine which customers merit additional attention.

Increase ROI

Decrease the duration of your sales cycle and increase the amount of deals that close. By using predictive models powered by machine learning your software improves over time.

Increase Customer Loyalty

By tuning into your customers and what they’re feeling you can determine which customers are most likely to leave for a competitor. Being able to recognize this possibility before it occurs allows a proactive approach to prevention.

See How Voice Analytics Increased Debt Collection
by 36.7%

Download the Case Study Now

Untap the nuance in the human voice

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Experience the power of Rankminer yourself.

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“It’s just amazing the results we have gotten so far by using this product. We look forward to the future advances with the product.”

DIVERSIFIED CONSULTANTS INC

“It’s just amazing the results we have gotten so far by using this product. We look forward to the future advances with the product.”

DIVERSIFIED CONSULTANTS INC